December 04, 2005
A golden rule in customer service is to always underpromise and overdeliver, and to avoid the opposite.
So in the signs you don't expect to see in top 5 star hotels category...
It didn't work, despite repeatedly following instructions
posted by Simon on 12.04.05 at 09:54 PM in the Personal category.
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Maybe you weren't pulling hard enough :)posted by: Helen on 12.05.05 at 04:40 PM [permalink]
I was pulling and pulling, trust me.posted by: Simon on 12.05.05 at 05:19 PM [permalink]